Suspicious phone call about bogus computer problems

Hi - one of the residents on the estate received a call in the week from a man who claimed to be a Microsoft engineer from Hardline PC Masters. The man told the resident that her computer had a serious error and she needed to follow his instructions to rectify the issue. The resident began to start up her computer and opened internet explorer as advised but was increasingly suspicious and began to question the man. He refused to give her a contact number to call him back on and arranged to call back later that night but never did. The man knew the residents name and address but this could have easily been found in the phone book. It is believed that the man was going to direct the resident to a dodgy site or request payment for ‘fixing’ her computer.

Checks have been made on the internet to locate the company without success. Please let me know if you get any similar calls.